Trade Flow Support Engineer Responsibilities:
- Provide monitoring and L1/L2 support across all services and quickly react to any outages to maintain a highly available environment
- Manage users' requests: track requests, review approvals, updates, resolution, closure, etc.
- Quickly identify, analyze and correct alerts & issues and/or escalate to minimize trade flow impact and preempt outages
- Intensive interaction with trading community, external vendors, development and infrastructure teams
- Oversee automated processes, scheduled jobs and regular reports
Trade Flow Support Engineer Requirements:
- 3+ years of support experience a must
- Proficiency in Python, Bash scripting
- Working knowledge of storage and different storage protocols (nfs gpfs a plus)
- Experience with Infrastructure automation (Chef, Puppet or Ansible)
- Experience with Kafka or like messaging buses
- Experience with CI/CD tooling
- Experience with Monitoring infrastructure (ELK and Prometheus preferred)
- Database administration experience (MySql or PosgreSql preferred)
- Experience in Linux/Unix administration (RHEL/CentOS/OEL preferred)
- Experience in container software administration (Docker, Podman, Kubernetes, GKE or Helm preferred)
- Working knowledge with TCP/IP, multicast, tcpdump, clocking (PTP, NTP)
- Ability to navigate network equipment command line
- Bachelor's Degree in Computer Science, Engineering or related subject.
