Are you a seasoned professional in Structured Trade and Export Finance? Do you thrive on delivering exceptional service to clients while driving growth? We have an exciting opportunity for you!
My Client is currently expanding their office in Luxembourg; as a Client Services Specialist with us, you'll play a pivotal role in our dedicated client portfolio. Your responsibilities will include:
- Retaining and expanding client relationships with a focus on service excellence.
- Serving as the go-to person for escalated service issues, ensuring prompt resolution.
- Leading an experienced Client Service team to engage proactively with customers.
- Identifying service enhancement opportunities and addressing complex inquiries.
- Conducting comprehensive client reviews to provide timely and relevant insights.
- Collaborating with internal stakeholders to drive service improvements.
- Contributing to the achievement of our departmental and organisational goals.
About Us: Our Structured Trade and Export Finance team excels in offering innovative finance solutions, facilitating seamless Cross-Border Trade transactions, and managing financial and risk needs. Globally recognised, our STEF & Natural Resources department leads in arranging Structured Trade & Export Finance, setting industry standards in the EMEA region and beyond.
- Manage end-to-end deal execution post-Handover from Front Office.
- Ensure accurate deal data capture and risk mitigation measures.
- Oversee Payment Gold Standards, Transaction Monitoring, and Sanction compliance.
- Collaborate with external partners and stakeholders, fostering strong relationships.
- Coordinate across internal teams including Structuring & Sales, Project Finance, and more.
- Provide essential reporting, both internally and externally.
- Contribute your expertise to strategic projects, serving as a subject matter expert.
- Extensive background in banking, finance, or risk functions.
- In-depth knowledge of structured Export Finance.
- Proficiency in Project and Team Management.
- Familiarity with MS-Office tools.
- Proactive approach, adept at working independently and within teams.
- Strong organisation skills, thriving in deadline-driven environments.
- Exceptional written and verbal English communication skills.
- Additional proficiency in German & Dutch is advantageous.
- Enthusiasm for dynamic, international, and diverse work settings.
Join our team and elevate your career in Structured Trade and Export Finance! Apply today to be a part of our growth story.