A global fintech firm specializing in fraud protection and guaranteed e-commerce payment solutions is hiring for a Strategic Account Director for their Singapore office. They are a Software-as-a-Service (SaaS) company that specializes in managing payments in the "card-not-present" sector. The ideal candidate should have exceptional relationship-building and communication skills, and have dealt with Fortune 500 clients.
- Develop and foster relationships with the executive team at the assigned client organizations.
- Grow the business by spearheading key customer strategy activities.
- Spend significant time at customer sites to build and maintain customer relationships.
- 8-10 years of experience in payments/merchant acquirer and fraud solutions.
- At least 5 years of industry experience: Telco, ecommerce, payments, and/or Fintech industry.
- Proven ability to maintain develop, and implement best practice account management processes.