Responsibilities:
- Understand and keep up to date with both our product and our client landscape as they evolve
- Provide on-boarding and integration guidance for clients - including discovery conversations with clients, architecting the design, considerations of data flows and end-user functionality, etc.
- Originate solutions that will help our licensed clients make the most of their investment
- Partner with Product Engineering and Project Management teams to provide a resource of technical expertise for our clients
- Develop code in collaboration with clients to prototype and develop solutions for their business needs
- Gather feedback from clients relating to our product and ensure this is consolidated and distributed to appropriate internal teams in a timely manner
- Extend internal codebase where appropriate in response to client priorities
- Contribute to Training Strategy - through development of training material and also delivery of standard and bespoke client training
- Collaborate with Sales and PreSales Engineering teams to foster and advance key prospective client relationships, including assistance with pre-sales meetings where appropriate
- Support organizational growth by improving the firm's ability to onboard new clients and to support more clients. This includes developing re-usable internal tools, improving documentation and resources available to clients.
Required Skills
- 7+ years of professional experience in the financial industry, including client facing experience
- Trading and Risk management experience in an Investment Bank, Asset Management or Currencies and Commodities environment
- 5+ years experience in Python programming development
- While a remote friendly environment; You must be based in New York and willing to visit clients' offices as required, including some international travel.
- Knowledge of technology infrastructure, functional dependencies and business requirements of financial institutions
- The ability to bring appropriate knowledge and creativity to clients' challenges and specify concrete proposals to meet their goals
- Ability to identify blockers to project success and find ways to unblock them
Preferred Skills
- Prior hands-on familiarity with SecDb (Goldman Sachs), Athena (JP Morgan) or Quartz (Bank of America Merrill Lynch)
- Familiarity with AWS, and other modern public cloud platforms
- Knowledge of project, change, and relationship management principles and practices
Additional Selling Factors
- Unlimited PTO - All employees take at least 20 days off a year, but feel free to take as much as you'd like to strike the right work life balance
- 401k match
- Charitable donation match
- Access to Udemy
- Startup Culture
