How to Reject a Candidate and Gain a Brand Advocate

​Hiring within the banking and financial services sector in Hong Kong means sourcing exceptional talent from across the globe and running candidates through rigorous application and interview processes. At the end of a recruitment cycle, you will almost certainly have to reject some extremely talented candidates.

When rejecting a candidate, it is vital to leave a positive impression which won’t impact your employer brand and put the candidate off applying for future roles. It is inevitable that feelings will be hurt, but if done in a timely and professional manner, you can turn a rejected candidate into a brand advocate.

This resource runs through the best practices involved when rejecting a candidate from a role, including how to write a rejection email, turn a candidate down over the phone, and provide succinct and useful feedback.