A leading financial firm is seeking for a DevOps Support Engineer to join their Enterprise DevOps team in Miami, FL. As a DevOps Support Engineer, you'll be responsible for supporting and maintaining enterprise products, services, & tools that support on-prem and cloud platforms. If this sounds of interest, please don't hestitate to apply in and learn more about the opportunity!
Responsibilities:
- Design and create scalable, automated solutions to service our customers and internal application development teams. Create, maintain, and update the scripts as needed to ensuring rapid availability of products
- Support maintenance and monitoring of current DevOps infrastructure
- Analyze issues/failures in products and services and identify common themes, root cause and remediation actions that will strengthen the stability and reliability of the product
- Proactively examine applications and implement proactive monitoring and duplication at all tiers to help reduce unplanned outage time
- Collaborate with the development and infrastructure teams to improve and support software features through agile, continuous integration and continuous delivery/deployment (CI/CD) processes
- Work with respective SMEs on maintaining health, monitoring, alerting, and reporting tools (CloudWatch, etc.)
- Contribute to technical process improvements across a variety of fields such as training, Agile, and modern development practices
- Provide after business hours support and 24x7 on-call support on a rotational basis
Qualifications:
- Bachelor's degree in technical/computer field or related experience required
- Experience with skills using DevOps pipeline, support experience on either application or infrastructure is a must
- Implementation experience in Continuous Integration, Continuous Deployment, Continuous Delivery and DevOps Operations for Agile projects
- Scripting/programming experience using groovy, python, terraform, bash or ksh and PowerShell
- Experience in supporting systems from an infrastructure, code, and security concept perspective
- Experience in ITSM Service Desk tools (Service Now, JIRA, Remedy)
- Proven understanding of Incident, Problem and Change Management ITIL processes
- Should have worked with technologies and platforms such as UNIX/Linux, Jenkins, Fortify, Git, Maven,
- AWS Cloud services such as computer networking and securityยญยญยญยญยญยญยญยญยญ
- Administration experience in DevOps tools such as Jenkins, BitBucket, JIRA, Fortify, SonarQube and Nexus
- Working experience with tools such as Tomcat, Kibana, Splunk, WebSphere, Power BI is a plus
- Linux and Windows OS administration
- Familiarity with software development methodologies such as Agile (Scrum, Kanban)
- Familiarity with Programming languages such as Java, angular, spring Framework will add value
- ITIL certified or equivalent experience is preferred
